ERP implementation & customer success · Nepal
JeewanKunwar
I help growing businesses run sales, stock, delivery and accounts as one system, and make sure the team actually uses it.
- 10+ years in technologyFrom front-end developer to company leadership.
- Technical Director, Tuna TechnologySince 2021, now focused on ERP customer success.
- ERPNext for SMEsManufacturing, dairy, healthcare and hospitality.
How I help
Follow one order through a business.
Watch the same order move from sales to accounts, first with separate tools, then with one connected system. Along the way you’ll see where I come in.
A hardware shop gets an order for 20 bags of cement for a building site. The shop and order are made up, just to show the idea.
1time the order is typed in
Step 1 of 4
Where I help
1. Sales: order received
Without: Sales writes the order in a notebook or chat.
With ERP: The order is entered once: 20 bags of cement, delivery tomorrow.
Where I help: I map how orders come in, so the system matches how your team sells.
2. Stock: checked and reserved
Without: Someone phones the store, and the paper count may be out of date.
With ERP: The system shows 20 bags available and reserves them so they aren’t sold twice.
Where I help: I help clean and prepare item and stock data before go-live.
3. Delivery: prepared
Without: The store works from its own list, and the customer calls to ask where the order is.
With ERP: The delivery note comes from the same order, so anyone can tell the customer its status.
Where I help: I set up the handoff between sales and the store, step by step.
4. Accounts: invoice ready
Without: Accounts types the order in again later and chases mismatches.
With ERP: The invoice, with VAT, comes from the same order and shows as payment due.
Where I help: I train each team on its part and stay with you after go-live.
Experience behind the work
I’ve built software, run a company and led ERP delivery.
Each stage taught me something I now use with clients: how people use screens, how a business is run, and how to get a whole team onto a new system.
- 2021 – now
Leading ERP delivery
Technical Director, Tuna Technology
Overseeing technical decisions and ERPNext implementation, and now focused on customer success: making sure systems are adopted after go-live.
Brings: ERP implementations, technical consulting, project management.
- 2019 – 2021
Running a business
Co-Founder & Managing Director, Buddha Innovations Tech
Planning strategy, managing budgets and leading a team, from the owner’s side of the table.
Brings: understanding of what owners need to see and decide.
- 2015 – 2019
Building interfaces
Front-end Developer, Fusemachines Nepal · Junior Web Designer, Shangrila Microsystem · Intern, Laba
Designing and building the screens people work with every day.
Brings: web development and UI/UX design, so systems feel simple to use.
Education: Bachelor of Information Management (BIM), Lumbini Banijya Campus.
Want to hear about work relevant to your industry? Ask me on LinkedIn.
Working together
Go-live is where the real work starts.
Listen
I learn how orders, stock and money move in your business today.
You get a clear, realistic plan.
Prepare
We map each process and clean up item, customer and supplier lists.
You start with reliable data.
Set up & train
I configure ERPNext around your workflows and train each team.
Your staff know what to do and why.
Stay with you
After launch I check in and help teams adopt it, one process at a time.
A system people keep using.
Contact
Let’s talk about how your business works.
Thinking about ERP, or have a system your team isn’t really using? Tell me a little about your business on LinkedIn.